Areas of expertise
Executive coaching/leadership development; specializing in coaching others in creating the environment in which amazing, transformational conversations take place, with lasting exponential impact. Engagement and communication consulting for individuals and groups
Whose influence, involvement, support, enthusiasm must you have to achieve what you seek to accomplish? Jackie collaborates with leaders and professionals who seek to become more effective, even as they cultivate greater well- being in the process. She works with individuals, groups, organizations. She provides customized individual leadership development programs; coaching to have powerful, transformational conversations that create new possibility and results; transformative leadership retreats and organizational interventions. Clients report greater influence, promotions and as high as a 50:1 return on the investment in services.
Clients have attributed their work with her to developing the ability to have conversations that transform relationships and situations; turning around underperforming teams; setting a new tone and energy in their organizations; increasing sales; "tremendous improvement" in executive presence; greater satisfaction and well-being.
Jackie's engagements begin with identifying clear goals and measures of success. An assessment or discovery element is often utilized, and a plan is developed and implemented over an agreed upon time frame. She may bring in colleagues to support implementation of larger initiatives or provide special expertise. Transformational retreats may include benchmarking of other organizations and other preparation. Team and organizational interventions may include small and large group work and training.
She has over 25 years’ experience in executive coaching, leadership development, communication and engagement consulting and journalism. The Generative Leadership Communication program she developed has been credited with unleashing creativity and innovation and reducing production time at client organizations.
She has a background in marketing communications. Previously her firm created communication programs that created national visibility; increased sales; produced the desired result within 24 hours of receipt of a letter packet; resulted in key contracts, favorable offers of acquisitions; and direct mail response rates as high as 28%.
She has written on leadership topics as the Executive Coach columnist for Executive Travel, an American Express/Time Inc. publication, and has written for many publications, including the Center for Creative Leadership's Leadership in Action. She is certified to use the Center’s assessment tools.
Jackie has two coach certifications. She was awarded Master Certified Coach designation the first year it was offered by the International Coach Federation. She is also a Certified Ontological Coach, having completed the graduate-level Newfield Mastering the Art of Professional Coaching program in 1994. She has a B.A. from the University of Illinois at Chicago, has completed graduate work at Columbia College, and numerous leadership, communication, facilitation and coaching trainings. She served as marketing chair of the Network of Executive Women Annual Summit.
Vary based on the need. Include clear articulation of desired outcomes. Contact me with any questions about Transformational Leadership Retreats, Executive Coaching or career coaching.
Executive coach programs may include 360º stakeholder interviews (peers, superior, reports) and shadowing (I follow a client for a day/half day he/she selects, silently observing and taking notes.) Clients have found that these tools have been extraordinarily powerful in uncovering "blindspots" we then create a plan to address, given the goals. These engagements tend to be 6-12 months.
I work with individuals on achieving career outcomes, such as career/leadership transitions, developing more influence, executive presence, managing leadership, internal/external customer expectations in a way that builds trust and desired outcomes. Time investment may be over six months to a year. I will also work with short term needs involving a few sessions to achieve the desired outcome.
She has served leaders, teams and groups at privately-held, public sector, nonprofit and Fortune 500 firms in most industries, including academia, consumer products, financial manufacturing, professional services, pharmaceutical, medical, medical products, publishing, and retail.
She has served clients at
• American Society of Anesthesiologists
• International Truck and Engine
• Plante & Moran
• Purdue University Calumet