Experts in Customers Top 7 experts

Elizabeth Doty

Elizabeth Doty

Berkeley, CA | At Leadership Momentum: Helping leaders build commitment within teams, across teams & with customers

Elizabeth Doty, founder of Leadership Momentum, is a facilitator, author and coach with 25 years’ experience helping companies build cultures of commitment, collaboration and action. Her company, Leadership Momentum, specializes in designing and facilitating high-engagement retreats, offsites and working sessions to help leaders build Team Alignment, Cross-team Alignment and Customer Partnerships. Senior executives generally ask for their help when launching a new team or strategic initiative. She and her team draw on a variety of disciplines, including group facilitation, systems... Read more

David Hasenbalg

David Hasenbalg

East Granby, CT | President, Customized Solutions, Leadership Development and Collaboration Expert, Executive Coach

I develop collaborative cultures in organizations that want to make a mark in their industry. The key to driving every desired result in organizations is collaboration. Unfortunately, because of deeply entrenched personal, organizational and societal conditioning, silos and hierarchies--and their resultant problems—persist. Many organizations deliberately or inadvertently establish silos that spawn turf wars and personnel infighting, sluggish response times, and create practices and behaviors at odds with goals. This leads to low morale, defensiveness, toxic control, and... Read more

James Reames

James Reames

Lawrence Township, NJ | Process Improvement Specialist | Lean Six Sigma Master Black Belt

James Reames is Co-Founder and Master Black Belt of ProcessGPS, LLC, a partnership firm specializing in Lean Six Sigma implementation. He has over 26 years of experience in the field of Quality, supporting all types of organizations in achieving breakthrough performance through problem-solving, process improvement, and process design/re-design. He has served on the Board of Examiners for the Malcolm Baldrige Performance Program for 11 years (1995-2002, 2010-2011, 2013) and has assisted organizations in applying the Baldrige Criteria for Performance Excellence. James works with large... Read more

Mark Hurwich

Mark Hurwich

Doylestown, PA | Executive and Transformational Coach

Mark Hurwich helps people blocked or stalled now in important work/life pursuits who've been generally successful in the past. Perhaps they're holding off, with a sense of ambiguity and even fear, about exploring a new career or business venture. Maybe it's dealing with a difficult partner or client. Many have what you might call "entrepreneur's block:" there's something in them they feel they need to do, or add to their business--but they rarely get to it, and it's hard when they do, yet they can't let it go. Maybe they struggle to bring themselves to reach out to new customers, or... Read more

Marcy Schwab

Marcy Schwab

Vienna, VA | Experienced Executive in Strategy, Marketing, and Executive Coaching

Getting to the next level challenges leaders and teams. Standing out through strategic change requires new ways of thinking, acting, and relating. Individuals, teams, and companies benefit from both introspection and evaluation of the external environment. Every situation is unique. It’s not about what others have done before and emulating them; it’s about harnessing the potential you already have. I can help: - when you need to vision and develop possibilities; - when change is needed to reach stretch goals; - when you need to influence and inspire internal stakeholders or... Read more

Michael Calman

Michael Calman

Harrison, NY | Driving strategic, experiential and customer-centric engagement as C-Level marketer, consultant and builder of iconic luxury retail brands.

Michael Calman has over 35 years’ experience in omni-channel marketing and revenue integration across specialty stores, e-commerce, wholesale and catalogs. He has focused expertise in marketing to the luxury spectrum, spanning aspirational through Ultra High Net Worth customers, and from accessible luxury-priced handbags to private jets. Driving the marketing for some of the world's most creative powerhouses, Michael has developed a demonstrated ability to disrupt conventional strategies—resulting in fashioning unexpected B2B strategic alliances and extraordinary B2C customer experiences.... Read more

John Canellakis

John Canellakis

Washington, DC | Strategy & Operations Advisor, Value Chain Planning

John Canellakis has over 25 years of experience in solving complex value chain problems to align with core competencies, collaborative ecosystems and market development. He helps companies going through M&A or entering emerging markets by building a comprehensive risk profile– including financial, legal, partnership and corporate social responsibility. He also has significant experience in helping his clients reduce their costs by providing customized outsourcing solutions for a wide spectrum of products (with a focus on China.) John has founded, built and managed three diverse... Read more