Nearby experts 7 experts

Rosanne Dausilio

Rosanne Dausilio - Manassas, VA Call 1-866-511-1898 x1649

I'm the customer service expert known as the "champion for the human" in a high tech world. I have been providing needs assessments and customized, live customer service/people skills' trainings internationally, as well as university certification from Purdue University's Center for Customer Driven Quality. I've also written 10 books - 9 on customer service and one on motivation and... read more

Areas of expertise

Customer Service Expert, Master Trainer, Executive Coach

Mike Wittenstein

Mike Wittenstein - Marietta, GA Call 1-866-511-1898 x1807

Mike has been helping companies solve problems for over 20 years starting with the customers' experience. His work in customer experience and customer experience design has taken him to more than 25 countries and impacted over 400 companies. Working with companies like IBM, founding his own company and consulting with organizations of all sizes around the world, he has nearly perfected the art... read more

Areas of expertise

Customer Experience, Service Design, Innovation

Rick Barrera

Rick Barrera - Rancho Santa Fe, CA Call 1-866-511-1898 x9623

Rick Barrera is a nationally acclaimed speaker, marketing consultant and author, known throughout the Fortune 500 for his extraordinary speaking ability and his unique approach to brand building. His research on the strategies used by breakthrough brands like Apple, American Girl, Minute Clinic, Lexus, Google, Starbucks and ZipCar will change your thinking about marketing forever. Rick has... read more

Areas of expertise

Implementation of Strategy and Brand, Sales Training, Customer Service Training

Sam Klaidman

Sam Klaidman - Framingham, MA Call 1-866-511-1898 x1133

Sam Klaidman is the Principal Adviser at Middlesex Consulting. He applies the methodologies and techniques associated with the Services Marketing and Customer Experience professions to assist his clients achieve their growth objectives by designing and commercializing new value-added services and the associated business transformations. In addition to a 20 year successful career as a... read more

Areas of expertise

Value added services, Customer Value Creation, service marketing, customer experience, growth

Doug Crandall

Doug Crandall - Issaquah, WA Call 1-866-511-1898 x1158

Doug Crandall is a leader developer of unparalleled breadth. He served for five years on the West Point faculty, earning the first-ever Excellence in Teaching Award from the Department of Behavioral Sciences and Leadership. He conceived of and created PL350 – the advanced version of West Point’s core leadership course. He also built from scratch West Point’s renowned Black and Gold Leadership... read more

Areas of expertise

Leader Development, Leading Change, Public Speaking / Keynotes

Bruce Kasanoff

Bruce Kasanoff - Westport, CT Call 1-866-511-1898 x9648

Bruce is an Opportunity Shaper. He helps companies attract customers through inbound marketing, digital content strategies, and content development. He is one of a select group of leading experts in LinkedIn's Influencers program, where he has over 80,000 followers. His posts on Slideshare often achieve #1 status. Bruce Kasanoff and Michael Hinshaw are co-authors of Smart Customers,... read more

Areas of expertise

Social Media, Inbound Marketing, Customer Engagement

Russ Lombardo

Russ Lombardo - Cary, NC Call 1-866-511-1898 x1194

Russ Lombardo is a specialist in Sales Management, Customer Relationship Management (CRM) and Sales Training. As President/Founder of PEAK Sales Consulting Russ background in sales and channel management with both large and small companies uniquely qualifies him to consult with inside and outside sales organizations and to assist anyone involved in sales to improve their selling skills,... read more

Areas of expertise

Selling Skills & Strategies, Sales Process Analysis & Creation, Sales Training Assessment and Development