Professional summary

Dr. Dean Spitzer is widely acknowledged as one of the world’s leading authorities on performance measurement, performance management, and organizational motivation systems. He consults internationally with companies and government agencies on business transformation.

In his professional career spanning four decades, he has been a leader in private and public organizations, and a professor in 5 universities. He spent 13 years as a senior researcher at IBM.

He has authored 8 books and over 200 articles and book chapters, and spoken at more than 100 conferences. His latest book "Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success" has been hailed as 'the most important book ever written about

Engagement overview

Duration and cost of an engagement depends on the scope of work, identified during the initial consultation.


• U.S. Postal Service
• Hewlett Packard
• Caltex Petroleum Corporation
• Saudi Aramco


There has been less of a spotlight on the assessment of capacities for performance improvement, but there have been some impressive advances. In fact, one thing that provoked me to write this article was the growing evidence that many manag... Read more

Dr. Dean Spitzer is widely acknowledged as one of the world's leading authorities on performance measurement and management.During his distinguished career, he has helped more than 100 organizations on five continents improve their performa... Read more

This Info-line presents a model for linking training to the bottom-line business value of an organization. The model - called Training Results Measurement - aligns training with the business results and bridges the gap between the on-the-jo... Read more

If you want to increase employee motivation in your company, don't try to fix your workers, fix your organization. Most motivation initiatives treat motivation as a problem of the individual employee and try to inspire them to work harder. ... Read more

Motivation of employees through rewards and recognition is critically important for organizational success. This topic is vital for supervisors, managers, executives, human resource professionals, business owners...the list goes on. Your po... Read more

Accurately measuring performance - of individuals, departments, projects, and initiatives - is the single best way to ensure strong, sustainable results. But many organizations have flawed or inconsistent measurement systems, which can lead... Read more

Spitzer is a leading consultant and researcher in the field of business and performance measurement associated with IBM'€™s Almaden Services Research group. He has over 30 years of experience in helping individuals and organizations achie... Read more