Client Satisfaction Guarantee

 

Qualification

All our consultants have undergone a rigorous vetting process for membership. Read our consultant screening criteria.

Matching

We offer specialists with relevant past experience for every project's unique needs.

Professional Standards

We maintain high ethical standards and strict confidentiality around sensitive information. Our terms of service includes a standard non-disclosure agreement (NDA). Client feedback after every engagement helps us further improve the quality of our platform. 

Guarantee

We perform regular progress reviews. If at any point, you are not 100% satisfied, we will immediately:

      • seek clarification from all parties, and try to remedy the issue
      • if needed, help you find another consultant, at no extra cost to you
      • refund you 10% off the latest invoice and STOP all invoicing, till the issue is resolved

In addition to above, several of our members do not invoice you, unless you are fully satisfied with their service. Look for sign on their profile.