John Baldoni
10 answers

"For every complex problem," wrote essayist H. L. Mencken, "there is an answer that is clear, simple, and wrong."

Too often, managers look for clarity where there is none, and as a result, striving for simplicity merely leads them into a blind alley. Business world is complex and ambiguous. Managers need a healthy tolerance of both.

When a manager gives directions, he or she must make them actionable...or the task will not be completed. However, managers must navigate through these unclear waters before providing their guidance.

Superficial, knee-jerk solutions without proper root cause analysis is the enemy of good management.