Ask yourself a simple question. Which organization will hit or exceed its financial results. One where an employee feels:

• no one cares about what happens to me. I hate coming to work. Or,
• we’re a really strong team, with everyone pulling together. This is a great place to be.

You guessed it right. A lot of research points to the second option.

Employee's behavior is more informative about how they feel -- and than what they say in a survey. Managers should watch for:

• Behavior at work;
• How individuals relate to their manager, and
• How they interact with peers
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