Case Study: Emerging Pharmaceutical Company
Client

Life Sciences

Problem

• Provide support to key senior managers, including the current President and CEO, through challenging management transitions and an extended period of rapid growth and change.
• Address the skills gaps that became apparent when predominantly technical/scientific managers assumed leadership/managerial positions.
• Help functional executives manage ongoing corporate growth and diversification.
• Develop a stronger bench of junior managers positioned for future leadership succession.

Solution

• Conducted a Climate Survey to perform an organizational “Pulse Check” on employee satisfaction/engagement. Performed periodic follow-up surveys to monitor progress.
• Coached key executives in the development, communication and implementation of organizational changes in response to growth and an evolving business environment.
• Coached key leaders who were at risk of career derailment due to an inability to transition from a senior technical role to a functional/project leadership role.
• Conducted teambuilding sessions with scientific leadership teams focusing on improving interpersonal effectiveness and team functioning.
• Held the first-ever leadership development training for 80+ managers in the organization in concepts of “manager as coach” and “situational leadership.”

Result

Enhanced the key leaders’ change management skills as they guided the company through a period of fast growth in which the organization doubled in size through acquisitions and released its first product. Provided support and counsel to the President and CEO through a time of tremendous turnover in the executive leadership team. Transitioned scientific teams from a competitive dynamic to more a collaborative style. Enhanced the interpersonal and management/business competencies of several key leaders. Improved employee motivation, morale, and engagement.