Profile

Professional summary

Mike has developed a unique perspective from 20+ years of working alongside a star studded list of world-renowned thought leaders, including: Dr. John Kotter, Dr. Stephen Covey, Tom Peters, Jim Kouzes, Hyrum Smith, Steve Farber and Chris McChesney. Mike served in senior leadership and consulting roles with Kotter International, FranklinCovey, and Tom Peters Company.

His style is engaging, upbeat, entertaining, thought-provoking, compelling, and most importantly educational, relevant and impactful. Individuals, teams and organizations yield immediate results by applying what they learn.

No fluff, hyperbole, rhetoric or complicated models. The insights are easily understood, relevant and applicable. Organizations and individuals are positioned

Engagement overview

Mike consults with senior teams, facilitates custom workshops, delivers keynote speeches and provides coaching and consulting on all of these subject areas. He uses his unique insights, passion, experience, and humor to positively affect individuals, teams and organizations around the world. He is experienced with executive leadership teams and groups at all organizational levels. His style is engaging, upbeat, entertaining, thought-provoking, compelling, and most importantly educational, relevant and impactful. Individuals, teams and organizations yield immediate results by applying what they learn.

OPTION 1 - WORKSHOPS:
Half-day, Full-day and Multiple-day Workshops:
Standard and custom tailored agenda facilitated by our senior consultants. The workshops are engaging and incorporate adult learning principles in order to ensure we connect with all ‘learners.’ The sessions are upbeat, interactive, inspirational/motivational, but most importantly educational.  A variety of methods of instruction/delivery are included to maintain engagement. We utilize: group work, partner work, quick experiential learning, self-discovery (aha moments), quick case study recaps, short videos, lecture, application planning, personal introspection, and more. Participants leave the workshops prepared to implement and apply what they have learned.

Workshops Available:

Achieve With Accountability | Develop a High Performing Team or Organization  

Accelerate Change | Achieve What Matters Most

Ignite Peak Performance | Create Your Optimal Culture

Survive and Thrive in the New World of Work | The Age of Disruptive Competition

Amplify Employee Engagement | Capitalize on Passion, Focus and Commitment

Brand You! | You are CEO of Your Career, Life and Destiny

Unleash Leadership Capability | Summon the Exemplary Leader at all Levels

Elevate Mindfulness | Nurture Self-Awareness, Live in the Moment, Bolster Effectiveness

Flawless Execution | Transform Strategic Intent Into Reality

OPTION 2 - TRAIN-THE-TRAINER CERTIFICATION:
Your designated personnel attend a two-day certification process and receive credentials to facilitate workshops, or workshop modules for groups, teams and departments throughout your organization.

Prior to certification, QuestMark will consult with your key personnel to determine, design and develop the most appropriate workshop agenda for your designated facilitators to be certified to deliver throughout your organization. Depending upon your current business realities and desired outcomes, the finalized workshop content and agenda may include modules, principles, tools, models and methodologies from a variety of QuestMark intellectual property (Ex: accountability, change, culture, execution, leadership, employee engagement).

Once certified, your facilitators have the flexibility to conduct the entire workshop, or modules of the workshop, to teams, departments and business units throughout your organization as needed.


OPTION 3 - LICENSING AGREEMENT:  
The move to a peak performing culture can be accelerated by integrating our tools, models, principles and language into as many of your systems and processes as possible.  This immersion embeds the principles to a greater degree of precision. This approach results in the shifts in behaviors and beliefs you want to realize being accomplished quicker and to a deeper degree of impact.

This ‘licensing agreement’ includes access to all of our intellectual property (accountability, change, culture, execution, leadership, employee engagement), tools, models, principles, as well as onsite consultation support by senior QuestMark consultants to help identify and determine appropriate systems and processes where integration/linkage can be made (for example: with any rewards and recognition systems, performance management systems, etc.).  It also includes customization of content to integrate seamlessly into your unique culture.  

The licensing agreement provides additional flexibility around when, where, and how the tools, models and principles are used within your organization. The tools, models, principles and language become part of the way you do business.  The result is an organization comprised with employees who are aligned around your must-achieve desired results and who possess the perseverance, ownership and accountability to ensure those desired results are achieved.  

Additional benefits of the licensing agreement approach:

• Flexibility in design and delivery – Choose which models and tools you would like to focus attention, and then build custom learning experiences to integrate into the way your organization currently operates. These could be one-hour ‘brown bags’, half-day workshops, full-day workshops, or whatever works for your employees, teams, departments, work groups, project teams, or organization. You have the option to custom assemble a workshop and use only the models, tools and principles most needed for a particular target audience. You are not forced to use a ‘one size fits all’ solution.

• Integration into current systems and processes – Accountability becomes the way you do business.  Ability to integrate models, tools, principles and language into all of your systems and processes.  For example, integrating the 20 ‘best practices’ into your performance management or your rewards and recognition systems.

• Flexibility to consider all intellectual property available, and then choose and start with the models and tools that are most needed and that will have quickest impact and highest return on your investment.

• Rights to train all of your employees as well as all ‘turnover’ (new hires)

• Achieve critical mass quicker – realize desired culture change sooner

• Broaden and accelerate reach to all levels of the organization – Multiple internal facilitators are quickly certified allowing you to achieve critical mass in a shortened timeframe. The result is an organization using common language, tools and principles that heighten individual and organizational accountability.

• Greater ownership – When multiple champions and internal facilitators are in place, increased ownership for the solution is elevated.

• Significant Savings in Training Costs – Because the learning and development is integrated and takes place through existing mechanisms and the way your organization currently operates, there is no need for employees to take time ‘away from their job’ to attend a workshop.
• Pragmatic/Practical/Memorable – The learning and development is delivered in easy to embrace and short segments. Significantly adding to retention, sustainability and application of the learning.

• Not overwhelming for those leading the sessions – Internal facilitators are not burdened with ‘memorizing’ or becoming ‘expert’ in a full-day, or multiple days worth of content.  Rather, they focus on only one or two key principles or models during each experience - making them more effective, competent and capable with that area of focus.

• Ease of implementation and coordination - Deliver training and development as part of or during existing meetings and structure of the business. No additional meetings, workshops or events to schedule. No interruption to your business.

• Sustainability – learning over time through immediate application through bite-sized segments.

• Ability to customize to your culture, your learning systems, and processes.  The content can be tailored based upon what you believe will work best for your organization.

OPTION 4 - CONFERENCE EVENT PARTICIPATION:
QuestMark is available to participate in conference events and other offsite meetings. We partner with our clients in a variety of ways during conference events. Some, or all of the following can be incorporated into your conference and offsite events:

• Custom Keynote Speeches: 60, 90 and 120 minute versions (accountability, change, culture, execution, leadership, employee engagement, brand, mindfulness, new world for work, leading your career, disruption).
• Breakout Sessions: Take a deeper dive and create additional awareness and understanding into any of the focus areas and topics that are of most interest to you and your team.
• Concurrent Breakout Sessions: Participants choose from multiple breakout sessions focused on various topics from which to attend.
• Half-day Workshops: The step beyond awareness and understanding. We equip your participants with additional knowledge and then develop their skills and competencies. They leave the workshop fully prepared, confident and capable.

Clients

31 of Fortune 50 are clients. Mike works with organizations around the globe and in virtually every arena, from the tech sector to financial services, manufacturing, health care, hospitality, entertainment, retail, and the US Government. Clients include: Intel, Capital One, Cargill, General Mills, Monsanto, Apple, BNY Mellon, BP Alaska, Masonite, Rite Aid, ACE Hardware, H&R Block, McAfee, Pfizer, The United States Navy, Fidelity Investments, Johnson & Johnson, Symantec, Google, Department of Commerce, Cigna Corporation, US Steel, PharMerica, Oracle, Astra Zeneca, Baxter International Inc., Shell Oil, American Airlines, DuPont USA, Novartis and NASA.


WATCH MIKE WORK WITH CLIENTS HERE: https://vimeo.com/230374774

Publications

ACCOUNTABILITY IS THE CATALYST THAT IGNITES: Accelerated Change, Robust Employee Engagement, Intensified Ownership, Relentless Perseverance,... Read more

Testimonials

Thanks Mike. We had a tremendous amount of positive feedback from both our distributors and employees on your presentation. They were chasing me down following the session to get your contact information. I know I got a lot out of it, and I believe the attendees all found it very informative and relevant. Thanks again Mike…great professional presentation with a ton of learning! I really appreciate you taking the time to tailor the presentation to drive our desired outcomes. You nailed it! Safe travels!

Mike Catalina, General Manager, Huttig Building Products, 518-767-9220, [email protected]

Mike, what more can I say, we gave you a challenging assignment; communicate to a group of scientists, help them develop themselves and stay accountable, and I must say you delivered every time. Your Keynote at our five seminars set the tone each day. My customers were thrilled that we would take the time to help develop them in their careers. They were energized by your style and delivery. Countless positive evaluations were received from our customers highlighting your session as most valuable. As you know my scientific presenters want you back to workshop on concepts and develop their teams. Great Job, I look forward to working with you on future projects.

John Dimare, Americas Marketing Program Manager, Agilent Technologies, [email protected]

Mike…..I have attended numerous sessions over my last 30 years given by speakers from all over the world. Simply put….You are one of the best. Your content and style energized my team, the entire RiteAid group, and myself! Thank you for taking the time to inspire us and motivate us to be better leaders, and better hold our teams and ourselves accountable. It was a pleasure meeting you. Best of luck in the future, and I hope our paths cross again.

Scott Bernard, Senior Vice President, RiteAid, [email protected]

Mike, Thank you for your excellent presentation to our Leadership/Management Team. The entire team of more than 350 was very positive and energized about your presentation as well as the book. The material and presentation was absolutely powerful and engaging. Our leaders were able to apply what they learned to their daily routines. As always, it is a pleasure to work with someone who is professional, articulate and bright – and to partner with someone who makes every effort to understand our business model and key issues and imbed them into your presentation. Talk to you soon.

Todd Haines, Vice President, Human Resources, PharMerica, 502-627-7112, [email protected]

Thanks Mike. I'm definitely looking forward to some additional conversation. Your message last night and again this morning is totally in line with all the things we have going on with my current employer. That was the best session I have ever attended in my 32 years in business. I will be reaching out to you soon.

Mike Wardlow, Director, Cedar Creek, [email protected]

Mike is the first and only external speaker that we have engaged with who invested the time to come to our corporate office end spend the day with our team to get a full understanding of our company culture and initiatives. Mike then infused all of those key learnings and messages into the program that he shared with our team! The credibility that that created was engaging and inspiring to our team! He felt like one of our own!

Brian Dein, VP Store Operations, Rite Aid, [email protected]

Thank you Mike for the excellent presentation! I am not easily smitten with “keynote” sessions however you were spot on. Your book will be ordered as well. I am going to pass your information to the A.W. Hastings Company to see if they have heard of your presentations. I will be with them in Newport R.I. this Wednesday and Thursday.

Dan Keith, General Manager, Selectwood, [email protected]




Thanks, Mike. To the contrary thank YOU for your willingness to meet and work with us on your own time to customize and create an amazing event. Your informative and inspirational presentations and messages resonated with the entire audience. I have heard some very positive accolades about your expertise. The group was thrilled - and that is saying something. For example our Medical Director of Neonatology asked for your contact information as we wants to invite you to their national organization Pediatrix, to be a keynote presenter. We have had many speakers present to this group. You were by far the best we have had.

Rob Curry, President & CEO, Citrus Valley Health Plan, [email protected]

Your keynote was very well received. We could not be more pleased with your presentation and the outcome. Both the Masonite team and our customers were extremely pleased with the content and delivery. We received plenty of positive feedback. It was a pleasure working with you. Thanks again!!

John Beeken, Masonite International, VP, North American Wholesale, 704-258-6341, [email protected]

Mike did an outstanding job in his keynote presentation to over 700 leaders at our Annual Leadership Meeting! He presented a very relevant and thought provoking message in an inspiring and engaging manner that captivated the audience. He met with our senior leadership team ahead of time to learn and better understand our corporate strategy, objectives for the meeting, and suggestions for his message. He incorporated our feedback masterfully with his research and experience to deliver an A+ program for our team. Mike’s presentation style is direct and challenging, but fun, educational and encouraging as well. We all left feeling inspired and better equipped to lead our team and achieve our maximize potential.

Bryan Everett, Chief Operating Officer, Rite Aid Corporation, [email protected]

Mike was great to work with in all respects. He is a true professional. Mike spent a lot of time getting to know our organization and developing a message our employees would appreciate. Our employees and management team responded well to Mike’s common sense approach to culture and accountability. Mike’s presentation was engaging and fun, while also having great content. Thank you Mike for working with us, we wish you well!

Brent Roper, HR Director, NAIC, [email protected]

Thank you. I wanted to let you know we got really good reviews from our customers. I'm putting together a summary package of the slides from the various sections of the meetings. Many people have asked for your slides specifically. They were blown away with your style and expertise. Everyone gained a lot from the event. I suspect you might be hesitant to share raw slides from intellectual property/ copyright concerns, however, would you consider maybe a PDF version of mini slides in a notes form that we could share with them. That would be great. Just let me know. Thanks again,

Todd Apple, Vice President, ADVISAR, [email protected], 302.290.0992

Hi Mike. It was a pleasure to meet you as well and we were very fortunate to have you speak to our group and to meet you in general! You left me, and the entire group inspired and more knowledgeable. I learned more than I could have imagined. Also, thank you for signing my book. ☺

Kandi Thomas, Executive Director, McAfee, [email protected], 972-987-2988




"…working with you to finalize 2 hybrid courses that incorporated learning principles from other modules was a breeze and a pleasure. As a result we delivered “Leading Up and Down Your Organization” to a full class of senior leaders who responded in high regard to the experience and felt more empowered as a result. We are looking very forward to the next course “Communicating Vision” coming up this autumn. It’s always been an extreme pleasure to work with you and our clientele have requested your return. I would highly recommend your services…”

Burt Gravellese, Enterprise Training Director, United States Patent and Trademark Office, [email protected]

It was great working with you! I appreciate the ease of working with you and your team. Your responsiveness and overall consulting approach was valued and appreciated. Thank you for your dynamic and passionate presentation that left people talking and wanting more! You created an inspiring and compelling message that allowed the meeting to end on a high note!

Teri Schanck, Senior Director, Rite Aid, [email protected]

Mike, You are very welcome and thank you for all of your help and insight during our event. I have heard nothing but compliments on both of your presentations and how well your methods apply to our current company priorities. It was a pleasure meeting you and having an opportunity to work with you as well.

Sarah Scotino, Huttig Building Products, National Support Manager, [email protected], 314-216-2691

Our team was thrilled with how interactive Mike’s keynotes were! As the conferences progressed, I continued to hear students reference how exceptional his presentation was on the opening morning, particularly in the way of keeping the audience engaged through learning activities.

Kenna Lewis, Manager Education, GCCA, 703-373-4300, [email protected]

Variety of Verified Testimonials, Senior Levels All Types and Sizes