Areas of expertise
Telehealth/ Telemedicine/ mHealth, Healthcare Delivery Excellence, Strategy
I establish successful telehealth services better and faster than anyone else.
If you are responsible for creating, growing, or improving telehealth, contact me to find out how I will get it done quickly and to the highest satisfaction of all, with very little steering needed.
I am an enthusiastic, innovative, and versatile leader, highly experienced in healthcare, technology, and process improvement with a passion for excellence, efficiency, and sustainability.
An accomplished speaker, educator, mentor, and communicator, I am effective at quickly establishing rapport with key stakeholders. I am skilled at identifying pragmatic systems solutions characterized by elegant simplicity; highly adept at scope, schedule and budget planning, risk management, requirements development, solution design, and process improvement; with a proven ability to effectively collaborate with executives, physicians, nurses, administrators, IT staff, software developers, and engineers.
Over 15 years of health care industry experience, including 12 years at the Mayo Clinic, in remote home health monitoring, mobile health, medical technology solutions, and healthcare delivery quality improvement projects. 15 years of software development experience at IBM Global Services and as a consultant.
Born, raised, and educated in Hamburg, Germany, I have worked in Germany, Canada and the US.
telehealth (teleconsults, remote monitoring, mHealth), healthcare delivery innovation |
requirements development; process analysis, design, & reengineering |
project scoping, project planning, risk planning, communications management, Agile/SCRUM |
cross-cultural & international communication |
strategic planning, project visioning & chartering, requirements workshops, project retrospectives, design reviews, & creative brainstorming facilitation |
Continuous Improvement, Baldrige, Lean
Value-based fixed scope engagements structured around achieving business objectives with fees based on actual value creation. Fees have ranged from $25,000 to $250,000.
• Mayo Clinic, MN, USA (employee)
• Olmsted Medical Center, MN, USA
• Righttime Urgent Care Center, MD, USA
• Preventice Inc., MN, USA
• Specialty Telemedicine Service, Inc., USA
• flexperto GmbH, Berlin, Germany
• RemainHome Solutions, MD, USA
• Infectious Disease MD, CA, USA