Profile

Professional summary

Extensive experience in the creation, development and delivery of high-retention learning programs globally; considerable Executive Coaching and management consulting experience; strategic advisor to multicultural teams worldwide; prior operations, marketing and customer service experience with global industry-leaders, including IBM and Chase Manhattan Bank.

KEY AREAS OF EXPERTISE
Learning Program Design & Facilitation
Strategic Advisor/Executive Coach
Team Leadership
Systemic Thinking
Focusing on Better Questions
Emotional Intelligence
Addressing Hidden Assumptions
Constructive Conflict

Engagement overview

Typical engagement duration is between 2 weeks and 6 months and can involve:
• Consulting with a workgroup
• Executive Coaching (individual)
• Seminar design, development and facilitation

Clients

• BPI Group US
• DeDietrich Process Systems
• NASA Goddard Space Flight Center
• COMCAST
• Hewlett-Packard
• AMGEN
• World Bank
• US Postal Service
• United Nations System Staff College (Turin, Italy)
• Management Centre Europe (Brussels, Belgium)
• CoorsTek
• Right Management Consultants
• American Management Association
• Allianz
• Bermuda College
• IBM
• US Dept of Homeland Security
• Bermuda Police Service
• Lucent Technologies
• Drake Beam Morin
• Align Technology
• National Education Association
• US OPM Eastern and Western Management Development Centers

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Areas of expertise
Insights

Question: Looking for leadership experts/coaches: How to delegate?

Use Delegation as a Tool for Increasing Team Member EngagementIn order for delegation to be productive, it should be viewed as a developmental activity...an investment in the future,  where possible. The "task" is being assigned not just to "get it done", but to provide the employee with a stretch opportunity -- an opportunity to go beyond the current job description and test/develop ski... Read more

Topics:
Publications

On The Balcony: Rapture and Ruptures
amazon.com | July 2018

"On The Balcony: Rapture and Ruptures" is a compilation of stories, essays, insights and articles that I've written over the past 25 years o... Read more