Dynamic strategic process improvement professional able to communicate complex improvement concepts and techniques to all levels of an organization and to train and coach others to deliver results using engineering, statistical and business process improvement methodologies, including Lean Six Sigma, team-based problem-solving, and strategic planning. .
Susan is passionate about helping organizations and individuals see through the complexity of their current situation, simplify processes, and use data to deliver sustainable bottom-line results.
Susan has over 20 years experience delivering improved performance. Clients include organizations in the chemical, food, automotive, education, and printing industries.
Prior to consulting, Read more
Dynamic strategic process improvement professional able to communicate complex improvement concepts and techniques to all levels of an organization and to train and coach others to deliver results using engineering, statistical and business process improvement methodologies, including Lean Six Sigma, team-based problem-solving, and strategic planning. .
Susan is passionate about helping organizations and individuals see through the complexity of their current situation, simplify processes, and use data to deliver sustainable bottom-line results.
Susan has over 20 years experience delivering improved performance. Clients include organizations in the chemical, food, automotive, education, and printing industries.
Prior to consulting, Susan held a variety of process improvement and leadership roles at RR Donnelley, GE Lighting, DuPont and Eastman Kodak.
Susan is a senior member of the Institute of Industrial Engineers (IIE) and the American Society for Quality (ASQ). Susan serves on the Editorial Board for ASQ’s Six Sigma Forum and Quality Engineering magazines, the ASQ Awards Committee, and the ASQ Statistics Division Ellis R. Ott Scholarship Board. She was a member of the 2006
