Professional summary

Executive with blended technical and business experience in managing business engagements in the hi-tech industry. A record of success closing products and solutions businesses in North, Central, and Latin America, and Caribbean. Recognized for excellence by senior management in sales and ability to handle complex engagements, manage teams, and establish strong customer relationships with a passionate and analytical mindset. Tri-lingual and authorized to work in US. Multi-national hands-on experience in:

IT and Network Outsourcing, Managed Services
Hosted solutions, SaaS, OSS and BSS
Customer Support, Operations Services, Business Consulting
Contract Negotiations, Financial Modeling, Account Planning
Business Development, C and sub-C-level Engagements

Engagement overview

A typical engagement would include Feasibility Study, C and Sub-C Level Presentations, LOI, Proposal Development or RFP Development, Due Diligence, Negotiations and Contract Development.


• T-Mobile - USA
• Sprint - USA
• Open Mobile - Puerto Rico
• Telefonica - Guatemanla, Nicaragua, El Salvador, Costa Rica, Sao Paulo
• America Movil - Costa Rica
• Cabletica - Costa Rica
• Digicel - Jamaica
• Vivo - Sao Paulo
• Claro - Sao Paulo
• Nextel International - USA

Case Studies

T-Moble needed to improve its customer experience and operational efficiencies. It's current costs for operating the current BSS stack from AMDOCS were considered prohibitive given the ambitious plans T-Mobile had for introduction of new services with agility and competitive rates... Read more

Sprint was in a downward spiral, losing thousands of subscribers per quarter. Its financial position would require the company to enter Chapter 11 within less than 1 year... Read more