Profile

Professional summary

I help leaders and their organizations connect with their most important audiences – customers, partners, and employees – in person, in print, and online.

I am the principal and owner of a Seattle-based communications firm, and my personal work is in message development and then coaching public speakers when they share the message. My clients run from senior executives at Microsoft (where I ran the Executive Briefing Center when I was an employee), to entrepreneurs

Engagement overview

Engagements run from facilitating executive sessions to develop messaging, as in product launches, program kick-offs, or marketing initiatives; to any and all content development using the messaging framework, from web or printed customer material to sales and partner training; and presentation development and coaching on stage presence.

I lead seminars for up to 20 people (e.g. a sales team or a collection of speakers at a conference); provide 1:1 coaching on clear messaging and on owning a stage or boardroom during presentations. I also speak to large audiences on developing and delivering great presentations - recent clients include the Corporate Counsel Women of Color conference and a continuing education session for the American Institute of Architects.

Clients

• Microsoft
• Juniper Networks
• NBCUniversal
• Net Optics (now part of Ixia)
• Appature (now part

Insights

I am a business communications expert and coach, owner of a small communications firm that writes speeches and coaches on public speaking, ghost-writes everything from memos to newsletters to websites, and works with middle- and senior managers on their personal communications effectiveness.

My coaching on writing skills includes the following tips -

* for memos and emails, net things out in a ... Read more

Topics:

If you have not already, please do some web research on cultural differences and sensitivity with Indian culture. I'm sure there are books available as well to give you a general overview. I am certain, too, that in SF you have access to many Indian-born colleagues within your organization or with customers, partners, affiliates, etc., and I'd ask some of them for a few words on the right way to a... Read more

You have received some good advice in the answers above; and I wonder if there is still room to explore a more direct approach, of one sort or another.

One habit that is unhelpful in the workplace, one perpetrated by too many get-to-the-point Type A's (like me sometimes), is to presume a colleague will assume assent with most of an idea or plan if we zero in with our criticism on one part. I find... Read more