As a result of what I've learned, I've become much more productive in dealing with challenging situations and finding creative solutions to complex problems. I've learned that our mind-sets and emotional perspectives – my own and those of my clients, team members, and supervisors – are often central components of both the challenges we face and the solutions we can achieve. In fact, I was very surprised that the executive coaching experience was so multi-dimensional. As a consultant, I'm part of a culture that tends toward "cerebral" solutions to complex problems, while the executive coaching sessions helped me better understand the human and emotional dimensions of leadership. At times, I was surprised at just how valuable an outside perspective can be in finding opportunity and possibility in difficult circumstances. Although this approach was somewhat new to me, it felt very natural, and I greatly enjoyed Jackie's style. The coaching sessions, readings, and exercises provided an appropriate mix of informative commentary, thought provoking questions, and practical direction. Jackie adjusted well to my needs, balancing background and context with concrete action plans and specific steps. There's no question that the executive coaching experience has helped me to become a better leader. I'm more aware of my own mindset and reactions and much more able to focus on the present. I'm more optimistic, focused, compassioned, reasoned, and, perhaps most importantly, productive!
Neil Okonak, Manager
Network Technology
Accenture