I appreciate the opportunity to respond. And ... I'm going to address the issue of 'earning trust' first. Granted that I don't know anything about the culture you've entered nor the size of the leadership team. Both of these things will impact how long it might take and the best way to go about it.
What I will presume is that you were brought into the organization because of the skills and knowledge that you bring to this table. Thus people at the top believe that you're the one for the job and having that support is very important ... especially for you to know and remember. It is likely that you, being the newbie in the group, are viewed with skepticism and wonder. People are inclined to make up things about your position (if it is a new one) and you. It's up to you to dispel any sense of threat or worry to their security that is just there ... because you're the new entity. Here are a few things that will help your cause.
1. Listen to each individual with whom you will be working. What is going on in their area? How might your department be able to make their job easier, flow more smoothly? what are concerns that they have in general and what can you in your area do to support them more effectively
2. Let them know how you see that your position and you might be able to help them.
3. Be interested in knowing about them ... how long with the company? what are the changes that they've witnessed in which they've played a part. There will be a value in your knowing of the history of the organization through the eyes of those whose trust you want to earn.
This doesn't need to take a long time. Not know your specific position I can't speak to a specific approach. Obviously if you are the new CEO or President you have greater latitude than if a department head or divisional VP or maybe not if you only referring to earning the trust of those who report to you.
As a coach, this is an issue that is not uncommon especially if two organizations merge or when someone new enters a company wherein the others have been there for a very long time and are uncertain what the new person represents to their jobs. Your initial challenge is to help all relax and put their fists down so that you have the chance to impress and win over from a level starting place.
thanks for asking
Is this answer helpful? Schedule a free consultation with Mike.
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