Profile

Professional summary

Antoinette Forth is a strategic mentor and customer experience executive with a well-rounded knowledge of the outsourcing industry and a true talent for reinvigorating sales and business operations, often conceptualizing lucrative partnerships that increase revenues to unprecedented levels. Determined to remain on the cutting-edge and refusing to accept the status quo, Antoinette thrives on challenges that focus on process improvement and problem-solving to perfect the

Engagement overview

I bill on a project and deliverable basis.  Once I understand the scope of the challenge, I present a well thought-out solution document that outlines the approach to problem solving along with specific deliverables for agreed-upon milestones along the project path.  Each deliverable has a price associated with it and a start-up fee, based on the scope of work, is due upfront.  I bill separately as a pass-through for travel and extraordinary project expenses such as major printing, shipping and contracting with third parties.  I am known for my strategic intelligence and my 'get it done' approach to business.  I thrive in situations where I am called upon to solve complex problems that are hindering business growth or personnel development.

Clients

• $1.2B Global BPO (sales strategy, product development)
• Talent Management & HR Consulting Firm (product

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Availability
  • Buffalo, NY; Toronto, ON
  • Skype Anton4th
  • 1-866-511-1898 x1842
  • Mon - Fri, 10AM - 7PM (ET). By appointment.
Insights

The single most important ingredient of a successful acquisition strategy is to "Know Thy Customer" on a macro and micro level.

Creating a persona for the individuals who make up your target market is a great way to understand your audience at the macro-level. Who are they? How do they learn? What entertains them? What is their motivation? What are their aspirations? What are their fears? Intim... Read more

Topics:

What are you hoping to gain with growing your business to a 3 to 4 man operation? By capturing the new business that's currently available, will that new business help you achieve your profit goals or your vision for a larger company? Are you confident that you have maximized your earnings/profit potential with your current pricing model? Could you achieve the profit growth you want by changing... Read more