Jon Tveten

Jon Tveten

Organizational Health

Areas of expertise

Strategic clarity and leadership alignment, engaging high-potential employees in designing org solutions

Professional summary

Jon Tveten, MD has gone from promoting the health of individuals to promoting the health of organizations. He works with leaders accountable for short-term and long-term organizational results, whether that organization is a department, division, or global enterprise. He engages the leadership team to facilitate alignment and identify opportunities to optimally deliver results for employees, customers, and investors, and he works with cross-functional teams of less senior talent to design solutions.

Just as a physician would not treat a patient without first doing a history and physical, Jon begins a typical client engagement with a snapshot assessment of the current state. The 'history' for the organization consists of a series of interviews/focus groups. Interview data is compiled and presented to the leadership group during a session designed to create clarity re the current state, the desired future state, and the roadmap to get from one to the other.

Priority opportunities for moving to the desired future state are the basis for chartering design teams consisting of cross-functional groups of 'best and brightest' people closest to the work. Participating on the design teams is a leadership development opportunity based on solving the real-world challenge of a vexing organizational issue. In addition to designing solutions that address target opportunities, the design team creates an implementation plan based on engaging/involving the rest of the organization.

Using an organizational systems approach, design teams have variously recommended streamlined work processes, organizational restructuring, improvements to information management, improvements to talent management, and better alignment of rewards to desired outcomes. Many design team participants have gone on to significant career advancements/leadership roles.

Jon practiced general internal medicine for twelve years, then moved into medical management at a health plan, and subsequently into management consulting for the past 19 years. Together with Barbara McCaffery he founded Organizational Solutions, LLC in 2001. Organizational Solutions has remained a boutique consultancy, but has also worked in affiliation with Corporate Systems Design, the RBL Group, and Root, Inc.

Jon has had numerous articles published in Organization Survival Playbook, The e.MILE People Development Magazine, and ASTD's Workforce Development Community of Practice. He earned a BS at the University of North Dakota and an MD at the Medical College of Wisconsin. He completed postgraduate medical training at the Hennepin County Medical Center in Minneapolis, MN. Jon is certified in organizational systems design by CSD, and in accelerating change by Implementation Management Associates, Inc.

Engagement overview

Snapshot assessment - 1 wk
Leadership review of current state & development of blueprint of desired future - 1d
Design team development of solutions using org systems construct - 8 days, typically spread over 4 wks
Recommendations review/approval 1d

Clients

• PacifiCare Health Systems
• Bell Helicopter Textron
• BP - Cherry Point refinery
• Texas Health Resources
• Raytheon Space and Airborne Systems
• California Medical Association
• SCAN Health Plan
• Brookline College
• Caltius Capital Management