Areas of expertise
Strategy, Growth & Profitability, Sales & Marketing
Michael Blumberg has 30+ years of professional experience with key focus on reverse logistics & aftermarket services. Proficient in analyzing and forecasting industry trends, facilitating M&A transactins, contributing in operational efficiencies and strategizing to scale up business ventures, Michael is also adept at deploying process re-engineering, market research techniques, service marketing initiatives and service lifecycle management. In addition, he has served as a President at Signal Hill Ventures, as a Project Director at InterSearch and as a Director – Market Research at D. F. Blumberg & Associates, Inc.
Michael’s thought leadership, service system planning and strategy formulation has positively enhanced the profitability of many organizations across varied industries such as IT, Energy & Automation, Telecommunication, Medical Electronics, Banking, Retail and Consumer Electronics. In-depth understanding of the industry, SWOT analysis, business plan formulation and implementation are some of his key strengths.
His clients are ensured an end-to-end service as well as an exhaustive strategic implementation within a pre-decided turnaround time. Famous for Blumberg’s 15 commandments of Strategic Service Management, Michael assists his clients using the following methodology:
• Discover critical industry trends
• Effectively respond to strategic challenges
• Promptly target new growth opportunities
• Analyze and ascertain new sources of profitable revenue
• Understand key financial ratios & best in class performance metrics
A respected author and speaker, Michael is currently serving on the Board of Directors of the Service Industry Association and is also the SIA Membership Chairman. Furthermore, he has served as an Advisory Board Member to the Reverse Logistics Association. In the past, he has earned several professional honors, including the Certified Management Consultant designation. Michael has also served as President of the Philadelphia Chapter of the Institute of Management Consultants (IMC) and President of the Delaware Valley Chapter of the Association for Service Management International (AFSMI). He is an alumnus of Fox School of Business and Management, Temple University.
Engagements range from 1 hour telephone consultations to multi-week projects. Contact Michael to discuss your requirements.
• ATC Logistics & Electronics
• Boston Scientific
• Care Stream Health
• Eastman Kodak
• Flextronics Global Services
• Fisher & Porter
• GE Healthcare
• Genco Supply Chain Solutions
• IBM Global Services
• Johnson & Johnson
• Liquidity Services, Inc.
• Network Appliance
• Panasonic Factory Automation
• Philips Medical Systems
• Ryder Logistics Systems
• Siemens Energy & Automation