Those in the organization need to buy into the (1) need for change and (2) be part of the solution for the change in
participating how to manage the change. Encourage everyone to communicate using more face-to-face communication.
Management needs to spend more time out of their office and more communicating with their employees and at the same time
make themselves more available for people to just drop in to talk.
The communication needs to be in both directions. Allow employees to provide input to changes and show that they do actually have a voice and they are heard. If you allow people to part of the solution and encourage ideas, they will embrace the change more. Do not change what is not broken and adapt best practices across the organization and be willing to try new things. Benchmark other organizations to learn what is working and what is not.
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